MONITORING TIMES MAGAZINE - FREQUENTLY ASKED QUESTIONS

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How can I contact customer service with questions regarding my subscription?
It's easy to manage your subscription online! If you have any questions regarding your subscription just click here. Or write, Monitoring Times, 7540 Hwy 64 West, Brasstown, N.C. 28902. However, if you prefer to call us, just dial toll-free (800) 438-8155 and our Customer Service Representative will be happy to help you.

 

 

When will I get my first issue of Monitoring Times magazine?
Your first issue will arrive approximately 4 to 6 weeks after we receive your order.

 

 

When can I expect to receive my issues each month?
Monitoring Times is published 12 times a year on a monthly basis. Your magazine should arrive by the 1st of the month.  For example your July issue should arrive by July 1st.

 

 

When does my subscription expire?
The date your subscription expires appears on your magazine mailing label, above your name. The date indicates the last issue in your subscription. Please see sample of mailing label below.

 

 

 

I'm moving. How do I change my address?
Click here to notify us of an address change.

 

 

Why do I get invoices or renewal notices after I've already responded?
We make every effort to prevent this from happening. However, sometimes your response and our letters get crossed in the mail. If you receive a notice from us after you've already responded, simply ignore it. If you receive several notices, it is possible that we did not receive your response, and you should contact us.

 

 

Can I give someone a subscription to Monitoring Times as a gift?
Giving Monitoring Times is a great idea! Order a gift subscription online! Or call toll-free at: (800) 438-8155.

 

 

Do you put my name on other mailing lists?
We DO NOT make our subscribers' names available to other companies. 

 

 

Can I get back issues of Monitoring Times?
Of course! Back issues are available while supplies last. If you know the exact month and year of the issue you want, call our customer service department toll-free at 1-800-438-8155 to order. If you prefer to order by mail, send an inquiry requesting our current back issue to: Monitoring Times Back Issues, 7540 Hwy 64 West, Brasstown, N.C. 28902

 

Where can I purchase Monitoring Times magazine?

Monitoring Times® Retail Dealers in the U.S. and Abroad

Alabama, Alaska, Arkansas, Arizona, California, Colorado, Connecticut, District of Columbia, Delaware, Florida, Georgia, Hawaii, Iowa, Idaho, Illinois, Indiana, Kansas, Kentucky, Louisiana, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, Mississippi, Montana, North Carolina, North Dakota, Nebraska, New Hampshire, New Jersey, New Mexico, Nevada, New York, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia ,Vermont, Washington, Wisconsin, West Virginia, Wyoming,
Canada, United Kingdom and elsewhere

 

What if I want more information about the resources and subjects I read about in Monitoring Times Magazine?
For all editorial questions, please write to Monitoring Times  Editor, 7540 Hwy 64 West, Brasstown, N.C. 28902. Or e-mail editor@grove-ent.com.

 

Does Monitoring Times  offer Group Discounts?
Group Discounts are available by special arrangement with the publisher. For more details, email editor@grove-ent.com.

 

 

 

100% Satisfaction Guarantee
If at any time during your subscription you're less than satisfied with Monitoring Times magazine let us know and we'll pro-rate your subscription amount and refund you the difference. No questions asked.